Text Messaging / SMS Communications Policy Tippen Law Firm, PLLC

Effective Date: June 23, 2026

This Text Messaging / SMS Communications Policy (“SMS Policy”) describes the text messaging program offered by Tippen Law Firm, PLLC (“Tippen Law Firm,” “we,” “us,” or “our”), known as ClientLink SMS. It explains how the program works, how you enroll and unsubscribe, what messages you can expect, and how we handle the information associated with the program. This SMS Policy supplements, and should be read together with, our Privacy Policy.

About ClientLink SMS

ClientLink SMS is a text messaging service that allows clients of Tippen Law Firm to receive convenient, transactional updates regarding their estate planning, probate, trust, or related legal matters. The program is intended solely to support communication about a client’s matter and is not used for marketing, advertising, or promotional purposes.

Consent and Enrollment

You are enrolled in ClientLink SMS only after you voluntarily provide your mobile telephone number and give your express consent to receive text messages from us. Consent is typically provided by:

  • Signing the Firm’s written Consent to Receive SMS Text Messages form; or
  • Submitting your mobile telephone number through a Firm web form or intake form that includes a text-messaging disclosure.

Your consent applies only to Tippen Law Firm and only to the ClientLink SMS program described in this SMS Policy. Consent is not transferable and may not be bought, sold, or shared. Your consent to receive text messages is not a condition of receiving legal services from the Firm.

Types of Messages

ClientLink SMS messages are transactional and relate to your matter. They are limited to:

  • Appointment reminders and scheduling confirmations;
  • Status updates on your estate planning, probate, or trust matter;
  • Requests for additional information or documents;
  • Payment reminders for services already rendered; and
  • Important deadline, filing, or review alerts.

We do not send marketing, advertising, or promotional text messages through ClientLink SMS.

Message Frequency

Message frequency varies based on the activity in your matter, but you should generally expect approximately 1–4 messages per month.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. Tippen Law Firm is not responsible for any charges imposed by your mobile carrier in connection with your participation in ClientLink SMS.

How to Opt Out (STOP)

You may opt out of ClientLink SMS at any time by replying STOP to any message you receive from us. After you send STOP, we will send a single confirmation message acknowledging your request, and you will not receive further text messages from us unless you opt in again. You may also opt out by contacting the Firm at (941) 888-4260, (239) 214-6060, or info@tippenlaw.com.

Opting out of text messages does not withdraw you from representation or affect any other communications related to your matter; we may continue to reach you by telephone, email, or mail as appropriate.

How to Get Help (HELP)

For help with ClientLink SMS, reply HELP to any message you receive from us, or contact the Firm at (941) 888-4260, (239) 214-6060, or info@tippenlaw.com.

Supported Keywords

  • STOP — Unsubscribe from ClientLink SMS messages.
  • HELP — Receive help and contact information.

Standard keyword responses are automated. If you need assistance beyond the automated response, please contact the Firm directly using the information above.

Privacy and Handling of Your Mobile Information

We respect the privacy of your mobile information. The information you provide in connection with ClientLink SMS — including your mobile telephone number and your text-messaging consent and opt-in data — is used only to operate the program and to communicate with you about your matter.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with vendors that help us operate the messaging service (for example, our messaging platform provider), solely so they can provide that service to us, and as otherwise described in our Privacy Policy. We may also disclose information where required or permitted by law.

Eligibility

ClientLink SMS is intended for clients and authorized contacts who are at least 18 years of age and who are the account holder of, or have authority to consent for, the mobile telephone number provided. By enrolling, you confirm that you meet these requirements.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery of text messages is subject to effective transmission by your mobile carrier and may be affected by factors outside our control.

Changes to This SMS Policy

We may update, amend, or modify this SMS Policy from time to time. Any changes will become effective when the revised SMS Policy is posted on the Firm’s website, with an updated effective date. Your continued participation in ClientLink SMS after changes are posted constitutes your acceptance of the revised SMS Policy.

Contact Us

If you have questions about ClientLink SMS or this SMS Policy, please contact us:

Tippen Law Firm, PLLC

315 E. Olympia Avenue, Unit 224

Punta Gorda, FL 33950

Phone: (941) 888-4260  |  (239) 214-6060

Email: info@tippenlaw.com

Website: https://TippenLaw.com